FAQ

Everything you want to ask

How does a digital product work?

We offer various digital files according to usage. Usually we offer .ai .pdf and .svg extension files for vector content, .rvt files for Revit (Make sure to check software's verion/year) and .png files for raster content. 

Please read the details of each product's description to make sure it meets your needs.

 

How Can I Order / Download Contents?

Most of our products are digital products. When you order a product you will be redirected to download page after completing the payment. According to your contact information an email including a download link will be sent to your address within few minutes of your purchase. 

Please make sure to include the right shipping address when ordering a physical product (Such as poster). 


What is the return (refund) policy? 

As our contents are digital unfortunately we cannot offer a return. But if you encounter any kind of problem we are always ready to solve. You can always reach out to our team at studio.alternativi@gmail.com which will return to you with solution within 24 hours.


Licenses and terms of service

All resources available for download on studioalternativi.com are subject to the following:

Free Products
- Free products can be used in any type of use - both academic and commercial. When using a set, a pack or part of it, you are required to give full credit to Studio Alternativi (with an active link for online versions) and to the product's creator.


- When a product is used in a project that is published on social media, you are required to give full credit to Studio Alternativi (with an active tag to Studio Alternativi’s profile).

Educational Use
- When using a product tagged with “Educational Use” you are allowed to use it for academic purposes only. Also you are required to give full credit to 
Studio Alternativi (with an active link, for online versions) and to the product's creator.

- When a product is used in a project that is published on social media, you are required to give full credit to Studio Alternativi (with an active tag to Studio Alternativi’s profile).

Commercial Use
- Once bought, you are free to use the product without giving attribution.

You do not have rights to
- Claim that you own intellectual property rights of any resources
- Sell, distribute, sublicense, transfer, provide access to contents on its own in any format
- Make contents available for download or share them in any format enabling others to reproduce or use contents on its own
- Include contents on your work as a separate attachment
- Share contents on its own without a link back to related page on studioalternativi.com
- Use the contents on its own on any document, packaging, product or any promotional materials
- Sell or distribute contents as merchandise

 

Please feel free to reach our team at: studio.alternativi@gmail.com