FAQ

Everything you want to ask

How does a digital product work?

We offer various digital files according to usage. Usually we offer .ai .pdf and .svg extension files for vector content, .rvt files for Revit (Make sure to check software's verion/year) and .png files for raster content. 

Please read the details of each product's description to make sure it meets your needs.

 

How Can I Order / Download Contents?

Most of our products are digital products. When you order a product you will be redirected to download page after completing the payment. According to your contact information an email including a download link will be sent to your address within few minutes of your purchase. 

Please make sure to include the right shipping address when ordering a physical product (Such as poster). 


What is the return (refund) policy? 

As our contents are digital unfortunately we cannot offer a return. But if you encounter any kind of problem we are always ready to solve. You can always reach out to our team at studio.alternativi@gmail.com which will return to you with solution within 24 hours.


Licenses and terms of service

All resources available for download on studioalternativi.com are royalty free for both personal and commercial projects.

You have rights to
- Use resources in your personal or commercial projects unlimited times without any obligation for attribution
- Make modification on contents in order to use them in your works

You do not have rights to
- Claim that you own intellectual property rights of any resources
- Sell, distribute, sublicense, transfer, provide access to contents on its own in any format
- Make contents available for download or share them in any format enabling others to reproduce or use contents on its own
- Include contents on your work as a separate attachment
- Share contents on its own without a link back to related page on studioalternativi.com
- Use the contents on its own on any document, packaging, product or any promotional materials
- Sell or distribute contents as merchandise

 

Please feel free to reach our team at: studio.alternativi@gmail.com