Things You Might Want to Know but Were Afraid to Ask ;)

How Do Our Digital Products Work?

We offer a variety of digital files for different uses. Whether you need vector graphics sets, high-quality cutout PNGs, files for 3D software, swatches for Adobe Illustrator, or other formats to create your amazing architectural graphics, we’ve got you covered. Common file types include:

• Vector Graphics: .ai, .pdf, and .svg
• Images: .png, .psd, and .tiff
• CAD Files: .dwg for AutoCAD, .dxf
• 3D Models: .fbx, .obj, .rvt, and Revit families (.rfa)
• Photoshop Brushes: .abr
• Adobe Illustrator Swatches Libraries: .ase, .ai

Each product description provides detailed information about the file types included, so make sure to read it carefully to ensure you get exactly what you need. If you’re unsure, we are always here to help! Email us at studio.alternativi@gmail.com.

How Can I Order / Download Content?

Most of our products are digital, which means instant access and no waiting for delivery. Here’s how it works:

1. Place Your Order: Select the product you need and complete the purchase.
2. Download Page: After payment, you’ll be redirected to a download page.
3. Email Confirmation: An email with the download link will also be sent to your inbox within a few minutes.

For physical products, like posters, gifts, sketchbooks, books, etc., double-check your shipping address to avoid any delivery mishaps.

What Is Our Return Policy?

Because our products are digital, we can’t accept returns. However, if you encounter any issues or make a mistake with your order, don’t hesitate to reach out. Email us at studio.alternativi@gmail.com, and we’ll do our best to assist you promptly.

Licenses and Terms of Service

All downloadable items from studioalternativi.com come with specific usage guidelines:

Free Products:

• Usage: You can use free products for any purpose, including academic and commercial.
• Credit: You must give proper credit to Studio Alternativi and the product creator. For online use, include an active link to studioalternativi.com.
• Social Media: Tag Studio Alternativi in your posts.

Educational License:

• Usage: Products marked "Educational Use" or "Educational License" are for academic purposes only.
• Credit: Provide full credit to Studio Alternativi and the creator, with a link to studioalternativi.com. For example, "Characters made by John Doe from Studio Alternativi at studioalternativi.com."
• Social Media: Tag Studio Alternativi in your posts.

Commercial License/Use:

• Usage: Purchased products can be used without giving credit.

Restrictions:

• Do not claim ownership of the products.
• Do not sell, distribute, give permission to use, or share the content in any format.
• Do not make the content available for others to download or use independently, not even in a WhatsApp or Telegram chat.
• Do not use the content as a separate attachment in your work.
• Do not share the content without a link back to studioalternativi.com.
• Do not use the content independently in any documents, packaging, products, or promotional materials.
• Do not sell or distribute the content as any type of merchandise.

If you need more help, email us at studio.alternativi@gmail.com. We're always happy to assist!